Symptom
Set eligible rule to fetch pay component value. But cannot fetch pay component value when user has multiple recurring pay component.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Compensation
SAP SuccessFactors Variable Pay
Reproducing the Issue
- Set eligible rule to match the user with pay component A.
- Apply the rule.
- Some users has pay component A,B,C determine as ineligible user in the template.
Cause
The user has multiple pay component needs the WHERE condition to match the exact pay component.
Resolution
Add the WHERE condition in the business rule to match the exact pay component.
Keywords
Compensation eligible rule, eligible rule, multiple pay component, pay component, ineligible user, compensation, variable pay , KBA , LOD-SF-CMP-EC , EC data, EC mappings, configuration & settings , How To
SAP Knowledge Base Article - Public