SAP Knowledge Base Article - Public

3793948 - COE0019 Error when accessing Completed 360 Forms

Symptom

Error shows when accessing Completed 360 Forms:  

OData Service _MTRFormService/Form360ReviewContentDetail(formDataId=xxxxL,formContentId=xxxL) Failed, Error Status: error, errorThrown: Error Message: [COE0019]Fail to fetch introduction section for form: xxxx with section index: 1 

 

Environment

SAP SuccessFactors 360 Reviews

Reproducing the Issue

1. Proxy in as participant and try to access the 360 form from Completed folder.
2. Notice the above mentioned error showing up. The issue only happens when accessing Completed 360 Forms.

Cause

This is a Known Issue.

Resolution

The fix for this issue is planned to be deployed with the patch 2605p21 .

EnvironmentDate
Preview8 September 2026
Production10 September 2026

 

For patch timelines, please review SAP SuccessFactors Patches Knowledge Base.

See Also

Keywords

COE0019, fail to fetch introduction section, 360 reviews, access 360 form,  manager role, subject user, performance and goals, completed 360 forms, completed folder, introduction section, section index, errorThrown, PTCH-50791 , KBA , LOD-SF-MTR-REP , Reporting & Analytics, Data Imports & Exports , Problem

Product

SAP SuccessFactors Performance & Goals all versions