Symptom
The quantity field on an Inbound Delivery is greyed out and cannot be changed or reduced.
The system displays the message: "Delivery was distributed, therefore display only."
The user is unable to reduce an open (undelivered) quantity directly in the Inbound Delivery.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the app Change Inbound Deliveries – Deliveries.
- Enter the affected Inbound Delivery.
- Open the item and attempt to change/reduce the quantity.
- The field is display-only and the message "Delivery was distributed, therefore display only" appears.
Cause
Once an Inbound Delivery has been distributed to the warehouse (Warehouse Management / EWM), the Inbound Delivery document becomes display-only.
From that point, the warehouse is the leading system, and any change to quantities or items must be performed within Warehouse Management — not in the Inbound Delivery document.
Resolution
Changes cannot be made in the Inbound Delivery app.
The required change (e.g. reducing or closing an open quantity for goods that did not arrive) must be carried out within Warehouse Management, for example by processing/adjusting the relevant warehouse tasks for the open quantity.
Once handled in WM, the Inbound Delivery is updated accordingly.
Keywords
Inbound Delivery; Delivery Distributed; Display Only; Quantity Greyed Out; Cannot Change Quantity; Warehouse Task. , KBA , LE-SHP-DL-2CL , Delivery Processing (Public Cloud) , Problem
SAP Knowledge Base Article - Public