SAP Knowledge Base Article - Preview

3794183 - SAP Service and Asset Manager - OAuth2Error.tokenRejected During Synchronization

Symptom

  • Error during sync in the mobile application after logging in and starting the onboarding process.
  • Error message: "Oauth2error.tokenRejected: The newly acquired or refreshed token got rejected."


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Environment

SAP Service and Asset Manager

Product

SAP Service and Asset Manager all versions

Keywords

oauth2error.tokenrejected, token rejected, sync error, onboarding failure, principal propagation, certificate mapping, certrule, login/certificate_mapping_rulebased, client certificate, http 401, icm trace, sm20, sicf, cloud connector sso, cn to email mapping , KBA , MOB-APP-SAM , SAP Service and Asset Manager , Problem

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