3794222 - How to Request for Updating Type Of User?

This article will guide you through the process of logging a support case for updating 'TypeOfUser' attribute for a user or multiple users. Since this attribute could not be updated from Data Management tool or by Editing User Profile, we recommend logging a case with Icertis Support to update the same from the backend.

A request could be made to change the ‘TypeOfUser’ attribute from ‘External’ to ‘Internal’ or vice versa. It’s important to note that there are limited purchased licenses available for internal users, hence a user could be changed from 'External' to 'Internal' only if the licenses are available.

SAP Ariba Contract Intelligence by Icertis

Update User, Update Type of User , KBA , XX-PART-ICT , Icertis Contract Intelligence , How To