3794326 - Error "You don't have an active account" when opening 'Contract and Lease Management Dashboard' App - SAP S/4HANA Cloud Public Edition

• An error occurs when trying to access the 'Contract and Lease Management Dashboard' app - preventing use of the App.
• Potential error messages:
  • "It seems your profile is not configured for this System. Please contact your system administrator or end this session and try again later" 
  • "It seems that you don't have an active account. Please contact your system administrator and ensure you have an active account on this system" 
  • "It seems your profile is not configured for this System" 
  • "It seems that you don't have an active account" 

SAP S/4 HANA Cloud Public Edition

1. Open the 'Contract and Lease Management Dashboard' App.
2. Attempt to browse or load the dashboard.
3. Observe the error message and that access to the app is blocked.

Configuration issue in the environment related to Embedded SAC dashboards.

Refer to KBA 3305548 for the root cause and the exact configuration steps required to resolve this error.

• Refer to: KBA 3305548 - How to resolve "It seems your profile is not configured for this System..." error in Embedded SAC
• Refer to: Contract and Lease Management Dashboard - SAP Fiori Apps Reference Library

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