SAP Knowledge Base Article - Public

3794352 - Publication scheduling fails with "scheduling is no longer supported for classic stories" in SAP Analytics Cloud

Symptom

  • Publications stop working.
  • Error displayed on canceled publication events: "Scheduling is no longer supported for Classic stories. Please use the latest story version for scheduling."
  • The affected stories are built with the new story experience (not classic).

Environment

  • Product: SAP Analytics Cloud
  • SAC Story Scheduling and Publication

Reproducing the Issue

  1. Open Calendar and switch to the publication administration view.
  2. Locate an affected publication event that shows status Canceled.
  3. Open the event details and observe the message: "Scheduling is no longer supported for Classic stories. Please use the latest story version for scheduling."
  4. Create a new schedule for the same story using the new story experience and run it; the publication completes successfully.

Cause

Resolution

  1. Use the latest story version (new story experience) for scheduling.
  2. Do not reuse affected canceled publication events; create a new schedule for the same story.
  3. Run the new schedule and verify the publication is delivered successfully.
  4. If the error persists on newly created schedules using the new story experience, create a case under LOD-ANA-SCH.

See Also


Your feedback is important to help us improve our knowledge base.

Keywords

publication, scheduling, classic stories, new story experience, latest story version, calendar, publication canceled, error message, sac, analytics cloud, story scheduling, email delivery, publication failure, schedule recreation, new schedule , KBA , LOD-ANA-SCH , SAC Story Scheduling and Publication , Problem

Product

SAP Analytics Cloud all versions