SAP Knowledge Base Article - Preview

3794388 - Error "An error occurred, kindly retry" when generating OAuth token in BILP

Symptom

  • When generating an OAuth authorization token in BI Launchpad, the popup shows: "An error occurred, kindly retry. If issue persists, please contact your administrator. please close this window."
  • APS running the STS logs show:
    STS: Error occurred when requesting an OAuth Refresh Token from Authorization server (for CUID <ServerName>), cause : Missing request token from the authorization server.. (FWM 02153)


Read more...

Environment

  • SAP BusinessObjects Business Intelligence platform 4.x
  • Windows
  • Linux

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

bi launchpad, oauth token, authorization token, an error occurred kindly retry, fwm 02004, fwm 02153, pkix path building failed, certificate trust, tls certificate, offline_access, refresh_token, proxy, firewall, aps.core, sts logs, authorization scope , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.