Symptom
- When generating an OAuth authorization token in BI Launchpad, the popup shows: "An error occurred, kindly retry. If issue persists, please contact your administrator. please close this window."
- APS running the STS logs show:
STS: Error occurred when requesting an OAuth Refresh Token from Authorization server (for CUID <ServerName>), cause : Missing request token from the authorization server.. (FWM 02153)
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Environment
- SAP BusinessObjects Business Intelligence platform 4.x
- Windows
- Linux
Product
SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
bi launchpad, oauth token, authorization token, an error occurred kindly retry, fwm 02004, fwm 02153, pkix path building failed, certificate trust, tls certificate, offline_access, refresh_token, proxy, firewall, aps.core, sts logs, authorization scope , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem
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