Symptom
- Error message appears: "Cannot read properties of undefined (reading 'getText')".
- The error occurs in the Query Preview panel when completing Export Settings after making a change (for example, setting a sort order).
Environment
- SAP SuccessFactors Platform
- Embedded usage of SAP Analytics Cloud
Reproducing the Issue
- Create a new Story report and build a query using any available data source with several columns (for example, user-related fields).
- Add a calculated column (any simple formula is sufficient).
- Open Preview Query to preview the results.
- Open Export Settings from the preview.
- In Export Settings, make a change such as setting a sort order on any visible column.
- Click OK to complete the settings. The error "Cannot read properties of undefined (reading 'getText')" occurs.
Cause
Cause: The issue is caused by a defect in the product.
Resolution
The solution of this issue is currently under investigation. Please follow this KBA for updates.
Keywords
story report, query preview, export settings, calculated column, hidden column, show in grid, getText, cannot read properties of undefined, sort, people analytics, sac embedded, query designer, preview error, export error, sorting error , KBA , LOD-ANA-QD , SAC Query Designer , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , Problem
Product
SAP Analytics Cloud 1.0 ; SAP SuccessFactors platform 1902
SAP Knowledge Base Article - Public