Symptom
In a crm service order, after entering functional location and equipment in the reference objects section, the product id and product description are not populated.
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Environment
- SAP S/4HANA
Product
SAP S/4HANA all versions
Keywords
service order, reference objects, product not determined, product id missing, product description missing, equipment reference object, functional location not derived, mutual exclusivity, derivation logic, product determination, equipment installation, serial number, s/4hana service, s4crm , KBA , CRM-S4-SRV-SVO , S4CRM: Service Order , Problem
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