Symptom
- Users cannot edit any existing content network packages.
- After selecting a package and clicking Edit, the page loads for about 30 seconds and then shows: "Failed to load. Please refresh your browser to try again."
Environment
- SAP Analytics Cloud 2026.15.3
Reproducing the Issue
- Sign in to the tenant.
- Navigate to Content Network > My Content.
- Select any existing package and choose Edit.
- Observe that after approximately 30 seconds of loading, an error appears: “Failed to load. Please refresh your browser to try again.”
Cause
he issue is caused by a defect in the product.
Resolution
The issue is fixed and planned to be released in version 2026.15.6.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Getting Started with SAP Analytics Cloud
- Need More Help? Contact Support or visit the solution finder today!
Keywords
content network, package edit, my content, failed to load, cannot edit package, edit package error, package loading timeout, sac packages, content administration, export import, edit button error, loading 30 seconds, sac error message, japanese error, package management , KBA , LOD-ANA-ACN , SAC Content Network , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public