SAP Knowledge Base Article - Public

3794574 - Editing existing packages in content network fails with “failed to load. please refresh your browser to try again.” when clicking edit — sap analytics cloud

Symptom

  • Users cannot edit any existing content network packages.
  • After selecting a package and clicking Edit, the page loads for about 30 seconds and then shows: "Failed to load. Please refresh your browser to try again."

Environment

  • SAP Analytics Cloud 2026.15.3

Reproducing the Issue

  1. Sign in to the tenant.
  2. Navigate to Content Network > My Content.
  3. Select any existing package and choose Edit.
  4. Observe that after approximately 30 seconds of loading, an error appears: “Failed to load. Please refresh your browser to try again.”

Cause

he issue is caused by a defect in the product.

Resolution

The issue is fixed and planned to be released in version 2026.15.6.

See Also

Keywords

content network, package edit, my content, failed to load, cannot edit package, edit package error, package loading timeout, sac packages, content administration, export import, edit button error, loading 30 seconds, sac error message, japanese error, package management , KBA , LOD-ANA-ACN , SAC Content Network , Problem

Product

SAP Analytics Cloud 1.0