SAP Knowledge Base Article - Public

3794773 - Custom Charts Library option not available in stories in SAP Analytics Cloud (SAC)

Symptom

Custom Charts Library option not available in stories in SAC

Environment

SAP Analytics Cloud 2026.15.3 

Reproducing the Issue

  1. Log in to SAP Analytics Cloud
  2. Open Story
  3. Navigate to Custom Widgets

Notice : The Custom Charts Library option is missing

Cause

The SAC tenant is not in a BDC formation.

Resolution

The Custom widget library is only available if the SAC tenant is in a BDC formation. For more details, refer to Solved: Custom charts library is missing after QRC 3.2026 - SAP Community.

For information on how to rewire an existing SAC tenant to Business Data Cloud (BDC), refer to KBA 3745243 - How to rewire your existing SAC tenant to Business Data Cloud (BDC).

See Also

Keywords

eligibility, access control, provisioning, enablement, prerequisite, entitlement, service plan, edition, workspace, authoring, content management, release cycle , KBA , LOD-ANA-CWL , To track issues reported in the Custom Chart Library , Problem

Product

SAP Analytics Cloud 1.0