SAP Knowledge Base Article - Preview

3794870 - Workflow not triggered or auto approved for purchase order with document type' return-to-supplier '

Symptom

  • Workflow scenario WS00800238 behaves differently between standard purchase order and a return-to-supplier document type.
  • A first step with auto-approval up to a threshold (for example, 20,000) is configured in both workflows.
  • For the return-to-supplier document type, auto-approval is applied even when amounts exceed higher-approval thresholds (for example, above 100,000), and higher approval steps are not evaluated.
  • For the standard purchase order document type, approval steps run as expected.


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

WS00800238, flexible workflow, purchase order workflow, return to supplier, negative total amount, total net order value, step condition, auto-approval, approval threshold, document type, public cloud, s/4hana cloud, workflow condition, greater than, evaluation of steps , KBA , MM-FIO-PUR-PO-WFL-CL , Purchase Order Workflow (Public Cloud) , Problem

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