Symptom
It is not possible to add middle name of dependent in the dependent name shown in benefit workflows.
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Start or open a benefits workflow that involves selecting a dependent (for example, an enrollment or claim workflow).
- Navigate to the workflow section where the dependent name is displayed
- Observe that the dependent name shows only first name and last name, the middle name is not displayed and cannot be added.
Cause
The current design of benefits workflows displays only the first name and last name of dependents and adding the middle name display is not supported.
Resolution
If you would like to have the possibility to add middle name to the dependents name in benefits side, you can submit a enhancement request How to submit product enhancement ideas, so it can be considered for a future release
After submitting, monitor the request and encourage voting to increase its prioritization.
See Also
Keywords
benefits workflow, dependent name, middle name, education assistance, global benefits, name format, display name, first and last name only, dependent portlet, enrollment workflow, claim workflow, workflow display, formal name, naming convention, successfactors ec, benfit, BEN, GBF, WFL , KBA , LOD-SF-EC-GBF , Global Benefits , Problem
SAP Knowledge Base Article - Public