SAP Knowledge Base Article - Public

3795001 - Onboarding process initiated successfully but not created/not visible in system (no BPE error) – LE Transfer

Symptom

  • The onboarding process is initiated successfully but is not created or visible in the system.
  • No BPE error is generated.
  • Re-initiation is blocked as the system behaves as if a process already exists.
  • The process remains completely invisible.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

1. Employee has a termination date: 30 June.
2. The offer was initially created with a start date: 29 June.
3. The onboarding process was initiated from Recruiting.
4. The system allows onboarding initiation and displays the message: “Onboarding successfully initiated”.
5. The onboarding process cannot be found anywhere in the system (Not visible in Onboarding Dashboard, not visible via candidate search).

Cause

Start date is prior to the termination date.

Resolution

For a Legal Entity Transfer, the new employment start date must be after the termination date of the employee's current employment.

1. Why does the Recruiting module allow the transaction to proceed with an incorrect start date?

The SAP SuccessFactors Recruiting module does not perform cross-validation of the Onboarding start date against the employee's termination date at the point of initiation.

Recruiting and Onboarding have separate validation logic. Recruiting passes the hire information, including the start date, to Onboarding through the Recruit-to-Hire Data Mapping. The validation related to the employee's existing employment and termination date is handled downstream by Employee Central and Onboarding.

Therefore, the Recruiting initiation may appear to complete successfully even when the start date does not meet the prerequisite for Legal Entity Transfer.

2. What happens when Legal Entity Transfer is initiated with the wrong start date?

When Onboarding is initiated from Recruiting with a start date that is prior to the employee's termination date:

  • The Rehire with New Employment (Legal Entity Transfer) workflow is not triggered as expected.
  • The onboarding initiation may appear successful from Recruiting, while the candidate/process is not created or visible in the Onboarding Dashboard.
  • The employee's existing employment record remains unaffected.
  • A second/new employment record is not created.
  • If the process reaches Manage Pending Hires (MPH) or Review New Hire Data (RNHD) without the required future termination date, the system may display an error indicating that a future termination date for the current employment does not exist.

In summary, the existing employment remains unchanged, while the intended Legal Entity Transfer onboarding process is not successfully created.

3. Why is Recruiting allowing this transaction to proceed?

Recruiting does not cross-validate the submitted start date against the employee's employment history or existing termination date in Employee Central during the onboarding initiation.

The prerequisite that a future termination date must exist and that the new start date must be after that termination date needs to be ensured before initiating the Legal Entity Transfer.

This behavior is documented in KBA 3324947 – Rehire with Legal Entity Transfer - Onboarding.

4. Why is a new job requisition required to initiate the transfer with the corrected start date?

Once the onboarding process has been initiated from Recruiting with an incorrect start date, the start date passed during the original initiation cannot be corrected directly on the existing initiation.

The onboarding process is closely associated with the Recruiting data provided at the time of initiation.

Therefore, to initiate the Legal Entity Transfer with the correct start date:

  1. Ensure that the future termination date is correctly maintained in Employee Central.
  2. Ensure that the new start date is after the termination date.
  3. Create/use a new job requisition or application as applicable.
  4. Initiate Onboarding again from Recruiting with the corrected start date.

This allows the system to process the Legal Entity Transfer based on the correct employment dates.

5. Is this behavior expected or a product limitation?

This is an expected product behavior/design constraint for the Legal Entity Transfer process.

The new employment start date must be after the termination date of the current employment for the Legal Entity Transfer workflow to be triggered successfully.

The Recruiting module does not enforce this cross-module validation at the point of onboarding initiation.

Additionally, KBA 3691326 confirms that Legal Entity Transfer initiation is supported through Recruiting and is not supported through direct initiation from Employee Central.

If an enhancement is required, such as introducing a validation or warning in Recruiting when the start date is earlier than the termination date, this can be considered through the SAP Customer Influence Portal.

Recommended Change

Please ensure that the employee's termination date is correctly maintained in Employee Central and that the Legal Entity Transfer start date is after the termination date.

Then, initiate Onboarding from Recruiting with the corrected start date.

For additional information, please refer to:

    We recommend validating the above prerequisites before initiating the Legal Entity Transfer to avoid the onboarding process being left in an incomplete or invisible state.

    See Also

    Keywords

    Legal Entity Transfer, LET, Legal Entity Transfer Onboarding, Rehire with New Employment, Rehire, Onboarding, Recruiting, Employee Central, EC, Recruit-to-Hire, RCM, Onboarding initiation, Start Date, Termination Date, Future Termination Date, Onboarding Dashboard, Manage Pending Hires, MPH, Review New Hire Data, RNHD, Onboarding not created, Onboarding not visible, incorrect start date, start date before termination date , KBA , LOD-SF-OBX-DBD , Dashboard , Problem

    Product

    SAP SuccessFactors Onboarding 2605