Symptom
- The audit trail records a user as having deleted a performance form, even though this user does not have authorization or permission to perform the deletion action.
- The deleted performance form belongs to a user who is inactive.
Environment
SAP Successfactors Performance Management
Cause
- The system automatically removed the in‑progress performance form when the employee was set to inactive during offboarding/termination.
- The audit trail records the session user who triggered the offboarding activity rather than the person who manually deleted the form or required delete permission.
- This is expected system behavior and does not indicate that the user manually deleted the form.
Resolution
To prevent in‑progress forms of offboarded employees from being automatically removed in the future, enable the following option in the corresponding form template:
-
Do Not Remove Inactive Employee’s In‑Progress Documents
This ensures that forms remain available even after the employee is set to inactive.
Keywords
SF, SuccessFactors, Performance Management, PMGM, performance from, delete, deletion, audit trail, delete documents, delete form, document deletion, form deletion, manually delete forms, automatic form deletion, inactive user, delete permission, without delete permission , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem
SAP Knowledge Base Article - Public