Symptom
The job relationship records added for "rehire with old employment" cannot be saved.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Initiate onboarding from recruiting with hire type "rehire with old employment".
- Select the candidate as "rehire with old employment".
- Go to Onboarding Dashboard > New Hire Data > Job Relationship: it is empty.
- Manually add a job relationship and save.
- Reopen New Hire Data > Job Relationship: the record is still missing.
Cause
- A job relationship of the same type already exists for the user in the database with an effective date in the past relative to the new rehire start date.
- During rehire with old employment, the system filtered the newly added job relationship as a duplicate (based on existing type) and skipped saving it, leaving New Hire Data empty.
Resolution
Please create a ticket to LOD-SF-OBX-RHM to request running the script to enable the system configuration to validate job relationships by effective start date during rehire with old employment saves.
@Support Engineer please see the internal memo.
Keywords
onboarding, rooe, rehire with old employment, job relationship not saving, new hire data review, duplicate job relationship, effective dated, start date check, bpe error, signature user could not be determined, employee_matrix_manager, matrix manager, job relations info, save skipped, forms not generating , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem
SAP Knowledge Base Article - Public