Symptom
A Sales Quote remains in Approved status after approval-relevant data is modified.
- Changes to the Sales Quote do not automatically trigger a new approval process.
- Approval thresholds are not re-evaluated after the quote has already been approved.
- The quote continues to display the Approved status even though the modified values may require a different approval level.
Read more...
Environment
- SAP Sales Cloud and SAP Service Cloud Version 2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
SAP Sales Cloud Version 2, SAP Service Cloud Version 2, Sales Quote, Quote Approval, approval process, approval threshold, approved quote, quote remains approved, approval not triggered, approval re-evaluation, submit for approval.
, KBA , CEC-CRM-APR , Approvals for SAP Sales/Service Cloud , CEC-CRM-CQP , Sales Quote for SAP Sales/Service Cloud , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview