3795198 - Basic Data, Attachments, and Notes Tabs Are Not Available in Shopping Carts Created via Web Service

Basic Data, Notes, and Attachments tabs are missing when the Shopping Cart is created via web service.

SAP Business ByDesign

To create Shopping Cart via web service, follow the below steps:

1. Open SOAP UI.
2. Add the WSDL for the ManageShoppingCartIn web service.
3. Upload a valid payload.
4. Authenticate with a technical user.
5. Run the request to create a Shopping Cart.

Response will be displayed with created Shopping Cart ID ABC (ABC refers to Shopping Cart ID). 

To check the created Shopping Cart ABC, follow the below steps:

1. Go to Home work center.
2. Go to Self-Service Overview view.
3. Choose Track My Shopping Cart hyperlink.
4. Search for Shopping Cart ID ABC.
5. Open the Shopping Cart by selecting the Shopping Cart ID ABC.

Basic Data, Notes, and Attachments tabs are missing on item level, while other tabs (for example, delivery and document flow) are visible.

There is some inconsistency in the system for the Shopping Carts created via web service. The Issue is currently under investigation.

Development team has taken it to the backlog. It will be implemented in the future release based on priority.

As a workaround, create Shopping Cart manually from frontend.

KBA - 3454908 - Attachment tab not visible in Shopping Cart

Shopping Cart; Missing Tabs; Web Service; ManageShoppingCartIn; Basic Data Tab; Notes Tab; Attachments Tab , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Product Enhancement