SAP Knowledge Base Article - Public

3795207 - Change Audit Report Shows Blank Old/New Values for RBP Role Changes

Symptom

The "Change Audit Report (RBP Role Change)" shows blank values on New and/or Old Values columns.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Generate the RBP Role Change Report for a given period.
  2. Observe entries with Operation = U (Update) and/or I (Insert) where Old Value and/or New Value fields are blank.

Cause

A role or role assignment was saved without actual changes (empty or non-modifying save).

Resolution

This is expected behavior

> The 'empty or non-modifying save' still creates an audit event for the role assignment or group. 
Because no field value changed, the report row appears with Update/Insert operation and blank Old/New values. 

See Also

KBA 2888761- Change Audit Report Generates Blank Old and New Values

Keywords

change audit report, rbp role change, blank old value, blank new value, update operation, insert operation, role assignment, view history, role assignment history, dummy save, expected behavior, empty values, audit rows, permissions, compare history , KBA , LOD-SF-PLT-CHA , Change Audit , Problem

Product

SAP SuccessFactors HCM Core all versions