Symptom
The "Change Audit Report (RBP Role Change)" shows blank values on New and/or Old Values columns.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Generate the RBP Role Change Report for a given period.
- Observe entries with Operation = U (Update) and/or I (Insert) where Old Value and/or New Value fields are blank.
Cause
A role or role assignment was saved without actual changes (empty or non-modifying save).
Resolution
This is expected behavior.
> The 'empty or non-modifying save' still creates an audit event for the role assignment or group.
Because no field value changed, the report row appears with Update/Insert operation and blank Old/New values.
See Also
KBA 2888761- Change Audit Report Generates Blank Old and New Values
Keywords
change audit report, rbp role change, blank old value, blank new value, update operation, insert operation, role assignment, view history, role assignment history, dummy save, expected behavior, empty values, audit rows, permissions, compare history , KBA , LOD-SF-PLT-CHA , Change Audit , Problem
SAP Knowledge Base Article - Public