SAP Knowledge Base Article - Preview

3795379 - Proxy not working for admins when proxying as participants - SAP Incentive Management

Symptom

  • Proxy not working for admin users.
  • Business admins receive an error and cannot validate other users via proxy.
  • Error message: "Unable to proxy. Please double check your proxy settings and try again."
  • In some cases, after the error appears, the landing page freezes and repeated network requests occur until logout.


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Environment

  • SAP Sales Performance Management
  • Incentive Management on Hyperscalers

Product

SAP Incentive Management 2026

Keywords

Proxy, unable to proxy, proxy error, proxy settings, admin proxy, participant proxy, page not loading, landing page freeze, sales performance homepage, dashboards, salary null, unit type for salary, excel data loader, bulk update, commissions proxy, COM-138613. , KBA , CEC-SAL-COM-SPX , Sales Performance Homepage and Dashboards , CEC-SAL-COM , Incentive Management , Known Error

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