SAP Knowledge Base Article - Preview

3795410 - HANA Cloud tenants missing after Multi-Region Disaster Recovery (MRDR) takeover

Symptom

  • After performing a takeover (promote) on the MRDR secondary, the tenant list on the target shows zero tenants.
  • Tenants are not visible on the promoted database after breaking replication.
  • No specific error messages are provided.


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Environment

SAP HANA Cloud

Product

SAP HANA Cloud 1.0

Keywords

mrdr, multi-region disaster recovery, takeover, promote, tenant missing, tenant count zero, multitenancy, multitenancy-admin, mta service plan, tooling service plan, btp ui, hana cloud tenants, replication, tenant visibility , KBA , HAN-CLS-HC , HANA Cloud Services HANA Cloud , Problem

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