3795496 - Unable To Access MyInbox After Updating OIDC Issuer URL On Cloud Identity Services

• Users are unable to access the MyInbox on SAP Build Process Automation after updating the custom IAS OIDC issuer URL on the Cloud Identity Services admin console.
• Roles assigned to users via custom attribute mapping are not working after the issuer URL update.
• The following error is observed when opening MyInbox on SAP Build Process Automation:

  • An issue occurred while connecting to service TASKPROCESSING. Please contact your system administrator with the following information:

    Error when connecting to service with URL: bpmworkflowruntime/v1/tcm/

• SAP Build Process Automation
• SAP Business Technology Platform

ias, identity authentication, openid, issuer, https, btp trust configuration, trust refresh, my inbox, access denied, 403 forbidden, custom attribute mapping, sbpa, build process automation, single sign-on, tcm metadata , KBA , BPI-PA , SAP Build Process Automation , BC-CP-CF-SEC-IAM , UAA, Authentication, Authorization, Trust Mgmnt , Problem