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3795525 - Inconsistent Tender Email Processing in /SCMTMS/TEND_PROCESS_INBOX Causing Missing Quotations

Symptom

User is facing issue with Email Tender Processing Program (/SCMTMS/TEND_PROCESS_INBOX) as it does not consistently process Response and Create Quotation on email replies


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Environment

  • SAP S/4HANA 1709+

Product

SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP S/4HANA 2025

Keywords

tendering by email, /scmtms/tend_process_inbox, quotation not created, email parsing, keyword recognition, &ACCEPT, rfq keyword, html email, copied pasted content, plain text reply, email signature, application determination, /scmtms/cscust, tm tendering, freight order quotation , KBA , TM-FRM-FRT , Freight Tendering , Problem

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