SAP Knowledge Base Article - Public

3795571 - Hyperlink in statement PDF view cannot work

Symptom

In PDF view, when a hyperlink wraps onto two lines, the first-line segment of the hyperlink is unclickable and does not trigger navigation.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Compensation

SAP SuccessFactors Variable Pay

Reproducing the Issue

  1. Download the PDF statement.
  2. Open the statement, one hyperlink wraps onto two lines, the first-line segment of the hyperlink is unclickable and does not trigger navigation.

Cause

The hyperlink has been split by different page which cause the issue.

Resolution

Add the extra <br> in front of the section, move the entire section down by one line

Keywords

hyperlink, hyperlink broken, hyperlink split, statement hyperlink, compensation statement , KBA , LOD-SF-CMP-PS , Personal Statements , Problem

Product

SAP SuccessFactors Compensation all versions

Attachments

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