SAP Knowledge Base Article - Preview

3795595 - Checklist removed from device during delta sync; inspection lot count resets to 0 while work order remains available - SAP Service and Asset Manager

Symptom

  • During delta sync, the checklist count and checklist items are set to 0 on the device while the related work order and operation remain available.
  • The behavior can be reproduced after certain field updates; most easily reproduced when updating the planner group parameter.
  • No error message is displayed.


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Environment

  • SAP Service and Asset Manager multiple versions
  • Assignment type: Operation level (2)
  • Inspection lot object distribution mode: Dependency queue (only dependent checklist is needed)

Product

SAP Service and Asset Manager all versions

Keywords

ssam 2505, checklist removed, inspection lot, delta sync, modifiedentities, dependency table, linkage processing, OMDO_ID_EXCH_KEY_CHECK, work order header, dependent objects, operation level assignment, dependency queue, mobile sync, device reset, inspection lot exchange , KBA , MOB-APP-SAM , SAP Service and Asset Manager , MOB-APP-MAO-ERP , S4MERP/SMERP-Mobile Add-On integration to S4/ERP , Problem

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