SAP Knowledge Base Article - Public

3795616 - Calculated rating overwrites overall performance rating when calibration session is finalized

Symptom

  • The calculated rating overwrites the overall performance rating when a calibration session is finalized.

Environment

  • SAP SuccessFactors Performance & Goals
  • Calibrating with Performance Form Data

Reproducing the Issue

  1. Conduct a calibration session using calculated ratings.
  2. Finalize the calibration session.
  3. Observe that the calculated rating overwrites the overall performance rating on the performance form.

Cause

  1. X-Axis (Calibration element): Overall Performance Rating
    Show an extra column for bin view: Overall Performance Rating ← same as X-axis
  2. Setting the extra column to the same rating type as the X-axis is not a supported or meaningful configuration — the extra column is intended to show a different rating type alongside the main axis.
  3. The current Performance View no longer shows the "Show an extra column for bin view" option in the UI (the field is hidden for existing saved views 

Resolution

Recommended options:

1. In Admin Centre > Manage Calibration Templates > Select required calibration template -> go to the Views tab
2. Click "Add View" to create a new Bin View with the same settings as the current Performance View:
    - Calibration element: Overall Performance Rating
    - Enable the desired Settings checkboxes
3. For "Show an extra column for bin view": please note that after selecting the X-Axis (Overall Performance Rating), you may find that the "Show an extra column for bin view" option does not appear at all. This is expected behavior — the option only shows when there are two or more rating types configured in the template's Data source. If the template has one rating type (Overall Performance Rating), there is nothing else to show as an extra column, and the option will be hidden automatically.
 4. Once the new view is saved, delete the existing "Performance View"

See Also

Keywords

calibration, calculated rating, overall performance rating, overwrite, write-back, finalization, performance form, pm form, calibration session, rating source, manual rating, calculated overall rating, bin view, successfactors calibration, cannot disable , KBA , LOD-SF-CAL-PM , Calibrating with Performance Form Data , Problem

Product

SAP SuccessFactors Performance & Goals all versions