3795624 - Error - Invalid or Missing Date Time value in SAP Traceability Hub

Messages fails in SAP Traceability Hub (TH) with the following error: The content of element <eventTime> does not match the required simple type, Invalid date Time value too short.

SAP Traceability Hub

The sender payload contains empty values for the mandatory EPCIS elements <eventTime> and <eventTimeZoneOffset>.

Incorrect Payload structure:

<n1:CreationDateAndTime></n1:CreationDateAndTime>
<ObjectEvent>
<eventTime/>
<eventTimeZoneOffset/>

1. In the payload structure, the elements <eventTime> and <eventTimeZoneOffset> are empty, which violates the EPCIS payload structure requirement for valid dateTime and timezone values.

Correct Payload structure:

<n1:CreationDateAndTime></n1:CreationDateAndTime>
<ObjectEvent>
<eventTime></eventTime>
<eventTimeZoneOffset></eventTimeZoneOffset>
</ObjectEvent>

2. Kindly align with the partner to correct the payload and retrigger/reprocess the message if required.

Ensure that:

<eventTime> contains a valid EPCIS dateTime value.
<eventTimeZoneOffset> contains a valid timezone offset.
Mandatory EPCIS fields are not sent as empty elements.

SAP Traceability Hub, US DSCSA Transaction Information Exchange , Supply Chain Partner Collaboration , KBA , IS-LS-TH , SAP Traceability Hub , Problem