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SAP Knowledge Base Article - PreviewSymptom
Users are unable to configure the identificationId (ID Number) field as Filterable, Searchable, or Sortable in the Individual Customer Identification Service.
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Environment
SAP Sales and Service Cloud Version 2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
c4c v2, search extensibility, identificationid, id number, account identification, individual customer identification, filterable, sortable, searchable, enhanced search field limits, read access logging, global search, filter configuration, advanced search, owl, field query properties , KBA , CEC-CRM-IND , Individual Customer for SAP Sales/Service Clou , Problem
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