SAP Knowledge Base Article - Public

3795673 - Thumbnail not displayed in app Asset Overview (F8961) for technical object after attaching picture – SAP S/4HANA Cloud Public Edition

Symptom

  • Thumbnail is not displayed in the Asset Overview app (App ID: F8961) when a JPG image has been attached to a technical object.
  • Document Type and File Extension have been maintained for object Equipment or Functional Location in SSCUI '105346 - Activate HDM for Attachment Object Type', but the attachment with defined document type and file extension is still not showing as Thumbnail.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Attach a JPG image to a technical object in app Change Technical Object.
  2. Open the Asset Overview app (F8961) and select the technical object.
  3. Observe that the thumbnail is not displayed.

Cause

As of now, the thumbnail determination is following below setting:

SAP ObjectUsageSequence NumberDocument TypeApplication
EQUIPM100YBOJPG
IFLOTPM100YBOJPG
PMAUFKPM100YP1JPG
PMQMELPM100YP1JPG

Resolution

  • For Equipment and Functional Location, upload attachment with document type YBO and file extension JPG;
  • For Maintenance Order and Maintenance Notification, upload attachment with document type YP1 and file extension JPG.

Keywords

Asset overview, f8961, thumbnail, technical object, equipment, functional location, dms, document management service, document type, ybo, file extension, yp1, jpg, hdm, attachment, public cloud, maintenance order, maintenance notification. , KBA , PM-EQM-2CL , Equipment and Technical Objects (Public Cloud) , PM-WOC-2CL , Maintenance Order Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions