Symptom
- Thumbnail is not displayed in the Asset Overview app (App ID: F8961) when a JPG image has been attached to a technical object.
- Document Type and File Extension have been maintained for object Equipment or Functional Location in SSCUI '105346 - Activate HDM for Attachment Object Type', but the attachment with defined document type and file extension is still not showing as Thumbnail.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Attach a JPG image to a technical object in app Change Technical Object.
- Open the Asset Overview app (F8961) and select the technical object.
- Observe that the thumbnail is not displayed.
Cause
As of now, the thumbnail determination is following below setting:
| SAP Object | Usage | Sequence Number | Document Type | Application |
| EQUI | PM | 100 | YBO | JPG |
| IFLOT | PM | 100 | YBO | JPG |
| PMAUFK | PM | 100 | YP1 | JPG |
| PMQMEL | PM | 100 | YP1 | JPG |
Resolution
- For Equipment and Functional Location, upload attachment with document type YBO and file extension JPG;
- For Maintenance Order and Maintenance Notification, upload attachment with document type YP1 and file extension JPG.
Keywords
Asset overview, f8961, thumbnail, technical object, equipment, functional location, dms, document management service, document type, ybo, file extension, yp1, jpg, hdm, attachment, public cloud, maintenance order, maintenance notification. , KBA , PM-EQM-2CL , Equipment and Technical Objects (Public Cloud) , PM-WOC-2CL , Maintenance Order Management (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public