SAP Knowledge Base Article - Preview

3795806 - Duplicate country code added to individual customer mobile/phone number via api

Symptom

  • Duplicate country code added to Individual Customer mobile/phone number via API.
  • Inquiry about configuring conditions for automatically added prefixes.


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Environment

SAP Sales Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions

Keywords

duplicate country code, phone number prefix, mobile number, individual customer, api, service cloud v2, country code, plus sign, phone normalization, phone formatting, defaulting logic, integration mapping, communication data, auto prefix, phone standardization , KBA , CEC-CRM-IND , Individual Customer for SAP Sales/Service Clou , Problem

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