Symptom
- Unable to edit a story if the user's Data Access Language differs from the Source Language of the Story Report.
- When selecting Edit, the option is greyed out with a hint message stating: "Edit is only supported in the source language. The story's source language is English."
Environment
- SAP SuccessFactors Platform
- Report Center > Story Report
Reproducing the Issue
- Log on to SuccessFactors
- Create a new story while the user's Data Access Language is set to English (United States), for example.
- Change the user's Data Access Language to another language and then open the story.
→ The Edit button is available, allowing the user to edit the story in a different Data Access Language. - Change the user's Data Access Language back to English (United States) and then open the story in Edit mode.
- Go to File > Edit Story > Story Details, and then select Enable Translation.
- Save the changes and then perform Step 3 again.
→ The Edit button becomes unavailable (grayed out), with a hint message stating: "Edit is only supported in the source language. The story's source language is English."
Cause
- This is by-design.
- After enabling translation, the story itself can only be edited in the source language to ensure that only one copy of the original text exists for the source language.
Resolution
- Option 1: Disable translation in the affected story if you want to edit the story report in different language.
- Option 2: Always edit the story in the source language.
See Also
Keywords
Story Reports, unable to edit, story, reports, stories, button greyed out, source language, enable translation, greyed out , KBA , LOD-SF-ANA-SAC-SDS , Story Designer - Story & Formatting , Problem
Product
SAP SuccessFactors Platform all versions
Attachments
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SAP Knowledge Base Article - Public