SAP Knowledge Base Article - Public

3795834 - Button “Add questions” in Job Requisition Details is non-responsive - Recruiting Management

Symptom

When creating a job requisition, the Recruiter uses the Add Questions button to select the questions from the Question Library.
However, the button “Add questions” in Job Requisition Details is non-responsive: when user clicks on it nothing happens.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting
  2. Open a Job Requisition
  3. Scroll down to Questions
  4. Click on the button “Add questions”, nothing happens
  5. In the Developer Tool, an error appears in the Console, no Network logs showing:
    Uncaught ReferenceError: expandAddQuestion is not defined

Cause

The custom translation for the message key RECRUITING_HISTORICAL_RESULTS_QUESTIONS_HEADER contained an additional line break, which introduced a JavaScript syntax error.
As a result, the function addTabindexCaptionToQuestionsTable() failed to load, causing expandAddQuestion to remain undefined.

Resolution

Remove the extra line from the Pre-screening Questions custom translation in Manage Languages for the affected language.
In this example the issue was on label key RECRUITING_HISTORICAL_RESULTS_QUESTIONS_HEADER.

See Also

2576546 - Using the Manage Language Feature to Change Labels in SuccessFactors

Keywords

Job, Requisition, Details, Add, Questions, Not, Responsive, Unresponsive, addTabindexCaptionToQuestionsTable(), Failed, expandAddQuestion, Undefined, Custom, Translation, Message Key, Language, Key, RECRUITING_CLOSE_JOB_REQ_CONFIRM, syntax, Error, Translation. , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions