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SAP Knowledge Base Article - PreviewSymptom
The 'Phone Call' activity type is not visible under the '+' button in the Outlook add-in.
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Environment
SAP Sales Cloud Version 2
Product
SAP Sales Cloud Version 2 1.0
Keywords
phone call missing, add-in plus menu, groupware, appointment vs phone call, show phone call as separate object, add-in settings, profile configuration, apply profile to all users, activity creation, Outlook add-in, sales cloud v2, ISJD-002, synchronization message, activity types not visible, phone call toggle , KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , Problem
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