SAP Knowledge Base Article - Preview

3795918 - Incorrect Manager attribution for existing ratings after performance form is transferred to a new manager

Symptom

  • When an incomplete performance review form is transferred to a new manager following a manager change, ratings previously submitted by the original manager are shown as attributed to the new manager.
  • The original manager completes and submits an item rating (rating-opt=3) while the form is assigned to them and their rating step is completed, but the overall form remains in progress.
  • After a manager change and routing to the new manager, the rating value remains the same but the displayed rater changes to the new manager.
  • This results in an inaccurate representation of rating history and ownership.
  • Observed in the latest UI; legacy UI displays the original rater as expected.


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Environment

  • Product: SAP SuccessFactors Performance & Goals
  • Ratings and Weights

Product

SAP SuccessFactors Performance & Goals all versions

Keywords

performance management, rating attribution, manager change, transferred form, incorrect rater, item rating, rating history, ez‑rater, sect‑mode, latest ui, legacy ui, performance form, ratings ownership, route to new manager, rating-opt=3,  PMU-25710  , KBA , LOD-SF-PM-RAT , Ratings and Weights , Known Error

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