Symptom
The label responsible for the Change Electronic eSignature PIN under Options and Settings has a disparity whether IAS migration/activation has occurred.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Issue only seen when comparing two tenants one where IAS activation/migration has been done and the other where it is not
- Navigate to labels and note the label.PIN value & the label.changeElectronicSignPin value
- Notice each apply to this value under options and settings page depending on the environment
Cause
Learning-only IAS activation causes different label behavior by design.
Resolution
When IAS is not activated, this Options and Settings "PIN" localization uses the label.PIN, note this label is also used for the "PIN" beside the box where a user enters a PIN when recording item completion as well.
When IAS is activated, this Options and Settings "PIN" localization uses the label.changeElectronSignPIN
Keywords
sap, sf, successfactors, success, factors, learning, lms, label, localization, esign, esignature, e-sign, e-signature, PIN, change, electronic, IAS , KBA , LOD-SF-LMS-ESG , E-Signature , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-IAS , LMS IAS Integration for External User , Problem
SAP Knowledge Base Article - Public