SAP Knowledge Base Article - Preview

3796062 - Joule response is different for the same query for two different users

Symptom

  • When raising a query like "Show me material <num>" the response back from Joule is "To retrieve detailed material master data for material <num>, I also need the plant number where this material data should be retrieved. Could you please provide the plant number?. This is the right response as one of mandatory parameter that is needed for retrieval is plant number. The same query for a different user executes successfully and retrieves a result. 
  • This type of difference in response can happen with regards to any query for any Joule Integrated Scenario. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


Read more...

Environment

Joule

Product

Joule 1.0

Keywords

Joule, setting, conversation, slot, parameters , KBA , CA-JOULE-CR , Conversational Runtime , CA-JOULE , Joule , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.