3796085 - SSAM 2511 Metadata and SDK Files Show "NO DATA AVAILABLE" in SAP for Me - SAP Service and Asset Manager

Symptom

When searching for SAP Service and Asset Manager 2511 download files via the SAP for Me top search bar, the installation folder returns no content:

SAP SERVICE ASSET MANAGER 2511 (INSTALLATIONS AND UPGRADES)/
NO DATA AVAILABLE

The metadata file and SDK file expected under the SAP SERVICE ASSET MANAGER 2511 (INSTALLATIONS AND UPGRADES) folder are absent. The same navigation path works correctly for previous versions e.g. 2505, which display their files as expected.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Service and Asset Manager 2511
SAP for Me Software Center

Product

SAP Mobile Services all versions

Keywords

SAP Service and Asset Manager, SAM 2511, metadata, SDK, NO DATA AVAILABLE, SAP for Me, Software Center, software download, missing files, installation files, upgrade, MOB-APP-SAM, MOB SVC ASSET MANAGER AND, INSTALLATIONS AND UPGRADES, SAP Mobile Solutions , KBA , MOB-APP-SAM , SAP Service and Asset Manager , XX-SER-FORME , SAP for Me , Problem

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