3796159 - Cannot cancel Edit Lock in Cost Center Hierarchy in Parallel Customizing system - SAP S/4HANA Cloud Public Edition

• When attempting to edit a cost center hierarchy in Parallel Customizing system, the application reports it is locked by a user who does not exist in the current environment.
• Selecting the option to cancel the lock results in an error and the lock remains in place.
• The issue persists even after discarding drafts and performing a Rebase from Main line to Parallel line.

SAP S/4HANA Cloud Public Edition

cost center hierarchy, manage global hierarchies, edit lock, cancel lock, locked by user, unknown user, rebase, last edit time, lock time, two-hour limit, cannot edit hierarchy, hierarchy locked, customizing line, parallel line, sap s/4hana cloud , KBA , FI-FIO-GL-HIE-2CL , Hierarchy Applications in General Ledger (Public Cloud) , Problem