3796173 - KPI Tile Not Available On Homepage After Assignment To Business Role

A KPI is created under Design KPI based on a report and assigned to a business role. But KPI does not appear in the list of available cards when editing the homepage for a user with this business role.

SAP Cloud for Customer

1. Create a KPI under Design KPI based on a report.
2. Assign the KPI to a business role.
3. Edit the homepage as a user with that business role and check the list of available cards.
4. The KPI is not available to add in the list.

The affected business role was only assigned to the report which is based but not assigned to the KPI’s Context Report used in the KPI configuration.

1. Open the KPI in Design KPI and identify the Context Report configured for the KPI.
2. Navigate to Design Reports->Search for the Context Report and click on Assign.
3. Assign the affected business role to the Context Report.
4. Save the changes.
5. The user with that business role can edit the homepage and add the KPI from the available list.

KPI not visible, context report, business role assignment, design KPI, KPI card not available, homepage personalization, report assignment , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem