SAP Knowledge Base Article - Preview

3796180 - Why does IdentitySync extract only six months of data when "All Existing Records (Ignore Last Run Time)" is selected in SAP CDC?

Symptom

The data flow retrieves only the last six months of records, even when the scheduler is configured with the "All Existing Records (Ignore Last Run Time)" option.


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Environment

  • SAP Customer Data Cloud
  • Dataflows (IdentitySync)

Product

SAP Customer Data Cloud all versions

Keywords

gigya, partial extraction, Data retention, Delta extraction , KBA , CEC-PRO-EXT , Platform Extensibility (IdentitySync, Webhooks, Extensions) , Problem

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