Symptom
When running a Story report built on Compensation forms, fields are populating with values for users whose templates are empty.
Environment
SAP SuccessFactors HCM Suite
Cause
Users are not eligible for Variable Pay from (or VRP Tab from Total Compensation forms) as per the rule-based eligibility rules (Manager Form Eligibility, Employee History Eligibility, or Bonus Plan Eligibility).
Resolution
Even users who are not eligible, most calculations are still performed and will remain stored at the backend, only greying out those values visualization at the Compensation UI while still fetching them in Story reports.
Although this is the current expected behavior, feel free to open an enhancement request as per KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Product is you believe a different behavior would be important for your business.
See Also
SAP Help Portal - Applying Eligibility Rules for Compensation
Keywords
Compensation, story, eligible, grey, empty, gray, calculation, form, xml, data issue. , KBA , LOD-SF-VRP-ER , Eligibility Rules, configuration, etc. , LOD-SF-ANA-SAC-DAM , Data Modelling - Module & Entity Data Issues , LOD-SF-CMP-REP , Reporting & Analytics, Data Imports & Exports , Product Enhancement
SAP Knowledge Base Article - Public