SAP Knowledge Base Article - Preview

3796359 - Service Map Performance Slow and Unresponsive with "Page Unresponsive" Error When Displaying Many Service Calls on the Map

Symptom

On the Service Map, the map renders slowly or becomes unresponsive when a large number of service calls are assigned to a technician for a single day. In some cases, the browser displays the following message:

Page Unresponsive


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Environment

SAP Field Service and Asset Management

Product

SAP Field Service and Asset Management all versions

Keywords

service map, rendering slow, latency, slow map, planning and dispatching, 50+ service calls, technician route, esri, arcgis, map id, portal data, hosted layers, activities, performance, unresponsive , KBA , CEC-SRV-FSM-SH , FSM Shell Host , Problem

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