3796408 - Retention policies across CX and EX, and using exemptions

• Clarification requested on the scope of Data Privacy > Retention Policy > Contact Policies: whether it applies only to XM Directory (Contacts) for CX/Candidate Experience and not to EX Directory (Employees).
• Clarification requested on Data Privacy > Retention Policy > Response Policies: whether they apply to both CX and EX, and if different retention periods can be achieved by setting a general rule for CX and managing EX via “Create and Manage Exemptions."

• Product: SAP Qualtrics CoreXM
• Qualtrics Customer Experience Dashboards 

retention policy, contact policies, response policies, xm directory, ex directory, cx, ex, exemptions, create and manage exceptions, data privacy, brand-wide policy, survey retention, deletion policy, candidate experience, qualtrics support , KBA , XM-CX-CD , Qualtrics Customer Experience Dashboards / Vocalize , Problem