3796454 - Integration SCv2 / CDP - no standard data events available for Key Account Manager

Customer has an active SCv2-to-CDP integration using the CDP Standard Connector. They wish to write Key Account Manager (KAM) employee data to the CDP Organisation profile as an array of objects (including fields such as first name, last name, position, email, phone, default flag). The customer cannot identify a standard connector event or configuration that supports this, and changes to employee records in SCv2 are not reflected in CDP.

• SAP Commerce Cloud v2 (SCv2)
• SAP Customer Data Platform (CDP)
• CDP Standard Connector for SCv2

Primary: KAM, Key Account Manager, CDP, Customer Data Platform, Organisation, SCv2, SAP Commerce Cloud, Standard Connector, EmployeeModel, array of objects Secondary: B2BUnit, CDP Ingestion API, custom attribute, Organisation profile, employee data, email signature, AfterSaveEvent, KAM sync, CDP Organisation schema, B2B integration Long-tail / search phrases: KAM data not syncing to CDP, employee changes not reflected in CDP, KAM array CDP Organisation, SCv2 employee integration CDP, CDP Standard Connector EmployeeModel, how to write KAM data to CDP Group , KBA , CEC-CDP , SAP Customer Data Platform , Problem