Symptom
Users need to add an ad hoc approver who is not part of the configured workflow for that in-flight approval. After the ad hoc approver approves, the workflow is expected to return to the original sender.
No option is available in the supplier invoice workflow to add such an ad hoc approver.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open Create Supplier Invoice.
- Create a new supplier invoice and select Save as Completed to initiate the workflow.
- Attempt to add a new approver who is not part of the existing workflow setup.
Cause
System limitation, the standard flexible workflow for supplier invoices does not support adding ad hoc approvers after the workflow has started.
Resolution
Note that adding an ad hoc approver during an in-flight supplier invoice workflow is not supported by standard flexible workflow.
Pre-configure all required or potential approvers (users, business roles, or teams) in the relevant workflow variant before the invoice is saved as completed and the workflow is initiated.
If dynamic ad hoc approval is a business requirement, submit an improvement request via Customer Influence.
Keywords
supplier invoice, flexible workflow, ad hoc approver, add approver, in-flight approval, parked and completed, save as completed, accounts payable, invoice approval, workflow variant, approval configuration, dynamic approver, s/4hana cloud , KBA , MM-IV-INT-WF-2CL , Workflow (Public Cloud) , Problem
SAP Knowledge Base Article - Public