SAP Knowledge Base Article - Preview

3796483 - Proof of good health request not created after enrollment when guaranteed issue amount is zero or in first enrollment

Symptom

Insurance enrollment show pending proof of good health details in latest enrollment experience, but no proof of good health requests are listed in Benefits Admin Overview for administrator review.


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Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central all versions

Keywords

proof of good health, eoi, guaranteed issue amount, gia, request not created, benefits admin overview, spouse life missing, ad&d, enrollment, new hire enrollment, global benefits, rule condition, rule trace, pending for admin, coverage , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

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