SAP Knowledge Base Article - Preview

3797077 - People search results do not display user attributes for newly provisioned users

Symptom

After new users are provisioned and synchronized into SAP Build Work Zone, searching for those users in the People search returns user cards that display only the First Name and Last Name. Other attributes — such as email address, phone number — are missing from the card.

The missing attributes only appear in subsequent searches after the user's profile has been opened at least once.

Before opening the profile:

After opening the profile:

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


Read more...

Environment

  • SAP Build Work Zone, advanced edition
  • SAP SuccessFactors Work Zone

Keywords

KBA , LOD-SF-SWZ-UX , General User Interface Issues , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.