Symptom
Pricing error "Quantity could not be converted from &1 to &2 "(Error ID: V1297) occurs in the billing document conditions tab.
Environment
SAP S/4HANA Cloud Public Edition
Cause
- The pricing condition type used has the “Qty conversion” indicator activated, which requires the sales quantity unit and the condition quantity unit to be convertible.
- No unit of measure conversion is maintained between Unit1 and Unit2 in the material master, so the system cannot convert the quantity and the condition becomes inactive, leading to a zero price.
Resolution
- Access the system and navigate to the app "Change Material" (MM02).
- Enter the target material.
- Follow the path: Change Material->Sales: sales org.1-> Addition Data->Unit of Measure.
- Maintain the related quantity conversion for Unit1 and Unit2 in the app "Change Material".
Keywords
V1297, inactive, quantity, converted, unit of measure conversion, qty conversion indicator, price zero, billing, intercompany invoice, condition type, MM03, MM02 , KBA , SD-BF-PR-2CL , Pricing (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public