Symptom
- The Story Report result of activities contain more records than displayed on Activity View screen.
- Many Completed items appear in report export but not in the continuous performance page.
Environment
- SAP SuccessFactors Continuous Performance Management
- SAP SuccessFactors Analytics & Reporting
Reproducing the Issue
- Build a Story report on Continuous Performance using Activity data.
- Export the report and compare the results with the Activities visible in the Continuous Performance UI.
- Observe that the exported Activity count is higher than what is displayed on screen.
Cause
This discrepancy is caused by the "Clear after Capturing Meeting" setting in Continuous Performance Management Configuration. When a meeting is saved, any Activity whose status matches the configured status in this setting will be archived and will no longer appear on the Activity screen — unless it had already been marked as an Achievement prior to archiving, in which case it remains visible on the Achievement screen.
Resolution
Currently, Story Report does not provide a filter to exclude archived Activities, the export will include all records regardless of archive status.
As an alternative approach, using the REST API to pull the activity records would allow retrieval of only the Activities displayed in the Activity View.
See Also
Keywords
continuous performance, cpm, story, report, activity, activities, table, achievement, captured 1:1 meetings, channel, meeting, archived, clear after capturing meeting, record, count, mismatch, export , KBA , LOD-SF-CPM-REP , Reporting & Analytics, Data Imports & Exports , Problem
SAP Knowledge Base Article - Public